CITIZENS ADVICE BUREAU
The Roxburgh & Berwickshire CAB was awarded a lottery grant in the autumn of 2013 to help with the effects of the welfare reform changes that came into effect mostly in April 2013. Two of the project workers are involved in assisting clients with applying for the new Personal Independence Payment that has replaced Disability Living Allowance. These two specialist workers provide valuable assistance with completion of the forms and in appealing negative decisions. If clients seek help with these forms from the Citizens Advice Bureau or from the Welfare Benefits Department at Scottish Borders Council they do stand a better chance of receiving an award.
The other project workers have been busy setting up outreach sessions around Roxburghshire and Berwickshire so that people in the smaller villages and towns can access advice without having to go to one of our four main offices at Hawick, Kelso, Duns and Eyemouth. There is a Citizens Advice Bureau adviser at Jedburgh every other Wednesday, the second and fourth weeks of each month. The sessions are held at the Health Centre in the NHS wing in Room 1 between 1.30 and 3pm. No appointment is necessary but an appointment can be made if preferred by phoning the Hawick CAB on 01450 374266. These two workers also give presentations about welfare reform to interested groups - village hall committees, community councils, other advice groups and housing associations to name just a few.
Anyone interested in becoming a CAB volunteer should be able to give 6 hours of their time a week, be computer literate and willing to study in order to do the necessary training. Our manager can be contacted on 01450 370119.